Total Managed Wi-Fi

How does Wi-Fi work?

Wi-Fi uses radio waves to send and receive signals from your wireless router. These radio waves connect your devices to the internet. Wi-Fi transmits at frequencies of 2.4 GHz or 5 GHz. Generally, the faster the frequency, the faster the data transmission.

Is wireless or wired Internet faster?

Although you can receive the fastest speeds possible with wired internet, it is not always practicable or practical to plug in a lot of devices (just imagine how many wires you would need!). Additionally, certain devices might not be able to move as quickly as your internet can (even if you could plug them in).

What’s a wireless router?

Your wireless devices can only connect to the internet through a wireless router. Instead of the various points you’d receive with a mesh network, all wireless traffic on your devices relies on that one point of access (the router) with a standard router. The size of the antennas on a typical router restricts its range, and walls frequently block the signal. An extender can expand your “reach,” but it might not always reach all areas of your house.

What’s a wireless extender?

An extender does exactly that: It extends your Wi-Fi signal range by repeating the Wi-Fi signal of your wireless router. An extender typically creates a new Wi-Fi network, requiring you to switch your device between networks.

What’s the difference between Wi-Fi and a wired connection?

You have the option of a wired or wireless internet connection. Your device must be connected to the internet through an ethernet cable for a wired connection to work. A wired connection will typically allow you to use the highest speed offered at your residence, making it faster in most cases. You can wirelessly connect Wi-Fi-enabled devices to the internet using Wi-Fi (also known as a wireless connection). You switch to a wireless router instead. There may occasionally be interferences with Wi-Fi that will reduce the speed of your connection.

What’s a mesh network?

A mesh network uses multiple access points that communicate with each other to give your whole home seamless Wi-Fi coverage. A mesh network provides you with further reach than you’d get with a single traditional router.

Will Greenlight Networks include everything I need to get my Wi-Fi Started?

Yes! With any of our plans our local technicians will help connect your devices to your wireless network to ensure you’re getting the fastest possible speeds throughout your home.

Is there a fee for Total Managed Wi-Fi?

Greenlight Networks does charge extra for Wi-Fi with any plan. Depending on your plan the charge will vary. The cost includes troubleshooting and support from Greenlight Networks with your Nokia router.

Can I Use my own router?

Yes. Please note if you provide your own router actual speeds may vary and are not guaranteed, many of which are beyond the control of an ISP such as Greenlight Networks. 

Can Greenlight Networks provide me with support if I use my own router?

We cannot provide support with your setup if you use your own router. We are also unable to troubleshoot any issues you may experience with your own router. That’s why we only recommend using your own router if you’re already comfortable with it.

What requirements must my router meet?

• AC1900 or better speed rating
• Dual-Band AC, which can operate at 2 frequencies (2.4 GHz and 5 Ghz)
• An ethernet cable as its WAN connection, with a Gigabit Ethernet port (for speeds up to 1 Gig)
• Make sure you have the proper equipment to get the speeds you pay for
• *Please note for speeds higher than 1 Gig, your router requires a 2.5 Gig or 10 Gig port.

Do you have any router recommendations?

We recommend adding our Total Managed Wi-Fi to your fiber Internet plan. However, if you still choose to provide your own router you can explore some options here.

Can I add Greenlight Networks Total Managed Wi-Fi after I have my fiber Internet service installed?

Absolutely! You can add Total Managed Wi-Fi anytime by logging into you MyGreenlight Customer Portal account.